Your apartment move-in checklist.

Before the move: dates, notice and access

• Check your current lease’s notice deadline, delivery method and move-out requirements. Do not assume booking a new apartment ends the old lease.
• Confirm the new apartment number, signed lease dates, availability and key-release conditions.
• Reserve movers or a truck after checking the property’s moving hours, loading access and any reservation requirements.
• Confirm the amount and approved method for each payment. Keep receipts.
• Arrange utilities and internet using the providers and start dates the community identifies.
• Confirm insurance coverage and proof requirements in the lease.

Update your address without missing the apartment number

Arrange mail forwarding through USPS’s official change-of-address process. Update your address directly with banks, insurers, your employer, subscriptions and other important senders. Include the apartment number. Forwarding does not replace updating each organization’s records.

On key day: record the starting condition

• Ask where to collect keys, fobs, parking permits and mailbox information.
• Confirm the apartment matches the lease and report a mismatch before unloading.
• Photograph existing wear or damage and complete the community’s condition report by its stated deadline. Keep your submitted copy.
• With the team’s instructions, check locks, lights, appliances and plumbing. Report problems through the designated channel.
• Locate exits and ask about the community’s emergency instructions. For an immediate danger, contact emergency services.

Photos and reports create a record; they do not guarantee a deposit refund or replace the lease’s procedures.

During the first week: learn the routines

• Test your resident portal access and save the regular and after-hours contact instructions.
• Ask which issues need an urgent call rather than an online request. A portal submission may not alert an emergency responder.
• Confirm package pickup, trash, recycling, guest parking and towing rules.
• Check the current access, hours, reservations and charges for any amenities you plan to use.
• Ask about pet relief areas if relevant. Assistance-animal requests are separate from ordinary pet policies.
• Check your first statement and ask about any charge you do not recognize.

Keep one moving folder

Keep the signed lease, addenda, written offer, payment receipts, condition report, utility confirmations and contact instructions together. Use a secure location for sensitive records. Do not upload them to the general Luxia hub inquiry form.

Print this page from your browser or save a PDF for your own use. Check current instructions with the community before relying on a saved copy.

Frequently asked questions